Refund & Cancellation Policy

Refund Policy

We offer refunds for products returned within 7 days of purchase, provided they meet our return conditions.

Eligibility Requirements

Items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by receipt

Refund Process

  1. Contact customer service
  2. Provide your order number
  3. Explain return reason
  4. Follow return instructions

Processing Time

Refunds processed within 5-7 business days after receiving returned items.

Cancellation Policy

Order Cancellation: Within 12 hours of placement
Contact:

Non-Refundable Items

  • without package
  • Items damaged by misuse

Contact Information

For refund requests:

  • Email:
  • Phone:
WhatsApp